Privacy Policy

Last Updated: 01-09-2023

At THREAD CULTURE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details, and billing/shipping addresses.

• Order Information: Details of customized products requested, order history, and payment details.

• Technical Information: IP address, browser type, operating system, and browsing behavior on our website (via cookies or analytics tools).

2. How We Use Your Information

Your information helps us to:

• Process and deliver your orders.

• Personalize your experience with our services.

• Provide customer support and respond to inquiries.

• Improve our website, products, and offerings.

• Send promotional updates, offers, or newsletters (if you have opted in).

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only with:

• Service Providers: Payment gateways, courier companies, or vendors assisting in fulfilling your order.

• Legal Requirements: When required to comply with applicable laws or regulations.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, please note that no online data transmission is 100% secure.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage or disable cookies in your browser settings, but some features of our site may not function properly without them.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your information.

• Opt out of receiving promotional communications.

• Request deletion of your data, subject to applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: threadcult01@gmail.com
Phone: 9004006521, 8779669906
Address: 2nd Floor, Gala no. 19. JK Industrial
Estate. Opp Makharia Industries, Mahakali
Caves Road. Andheri East, Mumbai-400093