• threadcult01@gmail.com
  • +91 9004006521, 8779669906

Last Updated: 01-09-2023

Welcome to THREAD CULTURE. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order or using our site.


1. General

  • These Terms & Conditions apply to all visitors, customers, and users of our website.

  • By using our services, you agree to these terms. If you do not agree, please discontinue use of our website.


2. Products & Services

  • THREAD CULTURE specializes in customized apparel, corporate gifts, packaging, and lifestyle products.

  • All products are made to order based on client requirements.

  • Images on the website are for representation purposes only; actual products may vary slightly in color, design, or size due to customization.


3. Orders & Payments

  • Orders will only be processed once full or partial advance payment (as agreed) is received.

  • Prices are subject to change without prior notice.

  • All payments must be made through approved payment methods listed on our website or invoices.


4. Shipping & Delivery

  • Delivery timelines will be communicated at the time of order confirmation.

  • We are not responsible for delays caused by courier companies, customs, or unforeseen circumstances.

  • Risk of loss or damage to goods passes to the customer once the order is dispatched.


5. Returns & Refunds

  • Since our products are customized, returns and refunds are only accepted in cases of:

    • Manufacturing defects,

    • Wrong product delivered,

    • Damaged goods (with proof provided within 48 hours of delivery).

  • No refunds will be processed for errors in customer-provided designs, sizes, or specifications.


6. Intellectual Property

  • All content, designs, images, and logos on this website are the property of THREAD CULTURE.

  • Unauthorized reproduction, distribution, or use is strictly prohibited.


7. Limitation of Liability

  • THREAD CULTURE will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability, if any, will be limited to the value of the order placed.


8. Privacy

  • Use of our website and services is also governed by our Privacy Policy.

  • By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.


9. Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert Your Country/State].

  • Any disputes will be subject to the jurisdiction of courts in [Insert City/State].


10. Contact Us

For questions about these Terms & Conditions, please contact us:

Email: threadcult01@gmail.com
Phone: 9004006521, 8779669906
Address: 2nd Floor, Gala no. 19. JK Industrial
Estate. Opp Makharia Industries, Mahakali
Caves Road. Andheri East, Mumbai-400093

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